Telephone service and payment days at Easter

Easter affect the funds telephone service and the payment days of unemployment allowances.

Telephone service (09) 5422 7300

The funds telephone service is normally open on Mondays, Tuesdays and Thursdays between 9 – 15.

  • In week 13 telephone service in open on Monday and Tuesday as usual, but closed on Thursday 28.3.2024.
  • In Week 14 telephone service is closed on Monday 1.4.2024, but open as usual on Tuesday and Thursday.


Paymend days of unemployment allowance 

Normally unemployment allowances are paid on every working day. The money is in the applicants bank account two business days after the application has been processed at the fund. 

At Easter unemployment allowances are paid ass follows:

  • Applications prosessed on 25.3.24 (Mon) will be paid on Wednesday 27.3.24
  • Applications prosessed on 26.3.24 (Tue) will be paid on Thursday 28.3.24
  • Applications prosessed on 27.3.24 (Wed) will be paid on Tuesday 2.4.24
  • Applications prosessed on 28.3.24 (Thu) and application for full unemployment arriving during 29.3. - 1.4.24 (Fri - Mon) which can be prosessed using automation, will be paid on Wednesday 3.4.24
  • Applications prosessed on 2.4.24 (Tue) will be paid on Thursday 4.4.24
  • Applications prosessed on 3.4.24 (Wed) will be paid on Friday 5.4.24
  • Applications prosessed on 4.4.24 (Thu) will be paid on Monday 8.4.24
  • Applications prosessed on 5.4.24 (Fri) will be paid on Tuesday 9.4.24


Easter does not affect the payment days of job alternation compentation, mobility allowance or transition security allowance.